Terms of Service for Capacity Coaching and Consulting
Effective Date: June 1, 2025
Terms of Service
Acceptance of Terms
Welcome to Capacity Coaching and Consulting. These Terms of Service (“Terms”) govern your use of our website, services, coaching programs, and communication platforms, including email, phone, and SMS.
By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our services.
1. Services
Capacity Coaching and Consulting provides coaching, consulting, and related services intended for personal and professional growth. Services may be delivered virtually, by email, phone, or SMS text message.
2. Eligibility
You must be at least 18 years of age or have parental consent to use our services. By using our services, you represent that you meet this requirement.
3. Communications – SMS, Email & Phone
By providing your phone number and/or email address, you consent to receive communications from us, including service updates, appointment reminders, and program-related messages via:
SMS (Text Messages)
Phone Calls (Voice)
3.1 SMS Consent
You may opt in to receive SMS messages from Capacity Coaching and Consulting by submitting your mobile number via a form, coaching agreement, or written request. Message frequency may vary.
Message and data rates may apply. Check with your mobile carrier for details.
3.2 Opt-Out Instructions
You may opt out of SMS communication at any time by replying STOP. You will receive a confirmation that you have been unsubscribed.
To receive assistance, reply HELP, or contact us directly at:
Email: consult [at] capacitycoachingandconsulting.com
Phone: (608) 352-3022, ext. 800
Opting out of SMS will not affect your ability to receive email or voice communications unless separately requested.
4. Privacy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details about how we collect, use, and protect your data, including records of consent and communication.
5. Payment & Refund Policy
All payments for coaching and consulting services are due in advance unless otherwise agreed. All purchases are final. No guarantees of results are offered or implied.
6. Use of Website and Zoom Phone SMS Services
You agree to use the website only for lawful purposes and in a manner that does not infringe on others’ rights or disrupt the site. Additionally, by subscribing to our Zoom Phone SMS messaging services, you agree to these Terms of Service (“Terms”). If you do not agree, please do not subscribe or cancel immediately.
7. User Responsibilities
– You agree to provide accurate and complete information when submitting information on our website and when subscribing to our Zoom Phone SMS services.
– You are responsible for maintaining the confidentiality of your phone number and account details.
– You agree not to use the service for any unlawful or prohibited activities.
8. Message Frequency and Costs
Zoom Phone SMS text message frequency varies based on your interactions and preferences. Standard message and data rates may apply from your mobile carrier. You are responsible for any charges incurred.
9. Services and Payments
All coaching and consulting services are subject to the terms agreed upon at the time of purchase. Payments are processed via secure third-party gateways.
10. Intellectual Property
All content on this website, including text, graphics, logos, and materials, are owned by or licensed to Capacity Coaching and Consulting and are protected by intellectual property laws.
11. User Conduct
You agree not to upload, post, or transmit any content that is unlawful, harmful, abusive, or violates any third-party rights.
12. Limitation of Liability
To the maximum extent permitted by law, Capacity Coaching and Consulting shall not be liable for any damages arising from your use of the website or services. We are also not responsible for delays, missed messages, or issues caused by network providers or other third parties. Capacity Coaching and Consulting is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our services.
13. Indemnification
You agree to indemnify and hold harmless Capacity Coaching and Consulting from any claims, damages, or expenses arising from your use of the site or violation of these Terms.
14. Termination
Capacity Coaching and Consulting has the right to terminate or suspend your access to the website and Zoom Phone SMS messaging services at our discretion without notice.
15. Governing Law
These Terms shall be governed by and construed under the laws of Wisconsin, United States.
16. Changes to Terms
We may update these Terms at any time. Your continued use of the website and our Zoom Phone SMS services constitutes acceptance of those changes.
17. Contact Us
For questions about these Terms, please contact Capacity Coaching and Consulting at:
Email: consult [at] capacitycoachingandconsulting.com
Tel: (608) 352-3022, ext. 800
